Privacy Policy for FindMyFlatmate.in

Information You Provide Directly to Us:

• Account Information: When you register for an account, we collect information such as your name, email address, phone number and gender
• Profile Information: To help you find the best flatmate, we collect information you choose to include in your profile, such as your preferences for flatmates (lifestyle, habits, interests), a description of yourself, photos, and details about the type of accommodation you are seeking or offering.
• Communication Information: When you communicate with other users through our platform (e.g., messaging), we collect the content of those communications.
• Payment Information: If you use any paid features of our Services, we may collect payment information such as credit card details or other payment method information. (Note: Specify if payments are processed by a third-party payment processor and link to their privacy policy if applicable).
• Feedback and Support: If you contact us for support or feedback, we collect your name, email address, and the content of your communication.
• Voluntary Information: We may ask you to voluntarily provide additional information for surveys, contests, or promotional offers.

Information We Collect Automatically:

• Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your activity on our Website. This may include your browsing history, pages viewed, links clicked, and other usage data. Cookies help us personalize your experience, understand how you use our Services, and improve our Website. You can control cookies through your browser settings, but disabling cookies may limit your use of certain features of our Services.
• Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect and process information about your precise or approximate location through GPS, Wi-Fi, or cellular network triangulation. We use this information to provide location-based Services, such as showing you flatmates or accommodations in your vicinity. You can control location sharing through your device settings.

Providing and Improving Services:

• To operate, maintain, and improve our Website and Services.
• To create and manage your account.
• To personalize your experience and provide you with relevant content and recommendations.
• To facilitate flatmate matching and connect you with potential flatmates.
• To enable communication between users.
• To process payments for paid services.
• To provide customer support and respond to your inquiries.
• To monitor and analyze usage trends and preferences.

Communication and Marketing:

• To send you important notices and updates about our Services, including policy changes.
• To send you promotional emails and marketing communications about our Services and related offers (with your consent where required by applicable law). You can opt-out of receiving marketing communications at any time.
• To conduct surveys and research.

Safety and Security:

• To detect, prevent, and address fraud, security breaches, and other harmful activity.
• To verify your identity and protect against unauthorized access to your account.
• To enforce our Terms of Service and other policies.
• To comply with legal obligations and requests from law enforcement or government authorities.

Other Users:

• Your profile information (excluding your email address and phone number, unless you choose to make them public) is visible to other users of the Services to facilitate flatmate matching. This includes your profile picture, name, location, preferences, and other information you choose to share in your profile.
• If you choose to communicate with another user through our messaging feature, your messages will be shared with that user.

Service Providers:

We may share your information with third-party service providers who assist us in providing and improving our Services. These service providers may include hosting providers, payment processors, analytics providers, customer support providers, and marketing service providers. We require these service providers to protect your information in accordance with this Privacy Policy and applicable law.

Legal Compliance and Protection:

• We may disclose your information if we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request.
• We may disclose your information to protect the safety, rights, property, or security of FindMyFlatmate.in, our users, or the public.
• We may disclose your information to investigate and prevent fraud or other illegal activity.
• We may disclose your information in connection with a merger, acquisition, bankruptcy, or other corporate transaction. In such events, your information may be transferred to the acquiring entity or third party.

Aggregated and Anonymized Data:

We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including analytics, marketing, and research.

• Access and Correction: You can access and update your profile information at any time through your account settings. You can also request to access and correct any inaccuracies in your personal information that we hold.
• Deletion: You can request to delete your account and personal information. Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
• Opt-out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
• Cookies: You can control cookies through your browser settings.
• Location Information: You can control the collection of location information through your device settings.
• Data Portability: You may have the right to request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

• Using encryption to protect sensitive information during transmission.
• Implementing firewalls and intrusion detection systems.
• Restricting access to personal information to authorized personnel.
• Regularly reviewing our security procedures.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.